Privacy Policy

1. Introduction

E-BDC is a business and trade management platform operated by Grandmark Technologies Ltd. E-BDC is available through web and mobile applications and provides tools for Bureau de Change (BDC) businesses, individuals, staff, trade management, market discovery, communication, and related services.

This Privacy Policy explains how E-BDC collects, uses, stores, protects, and shares information when you use the E-BDC website or mobile application.

By using E-BDC, you acknowledge the practices described in this Privacy Policy.

2. Developer and Privacy Contact

E-BDC is operated by:

3. Information We Collect

Depending on how you use E-BDC, we may collect or receive the following categories of information:

• Account information: such as your email address, name, authentication information, account type, and profile information.
• Business and office information:such as office membership, staff relationships, and information necessary to operate an E-BDC office workspace.
• Trade information: information you enter or generate through trade management, including trade details, currencies, amounts, rates, status, executions, and related records.
• Market information: information you choose to publish through MarketHub, including market posts, offers, requests, and related interactions.
• Social information: information relating to friends, requests, and interactions you initiate through E-BDC.
• Communication information:messages and related information when you use E-BDC chat or other communication features.
• Subscription and transaction information: information associated with subscriptions or payments. Payment card or bank credentials may be processed by our payment providers rather than stored directly by E-BDC.
• Technical information: such as information required for authentication, application operation, security, troubleshooting, and maintaining the service.

4. How We Use Information

We use information collected through E-BDC for purposes including:

• Creating and managing user accounts.
• Providing trade, office, staff, and business management functionality.
• Providing MarketHub discovery, offers, requests, and related functionality.
• Providing communication and chat functionality.
• Processing subscriptions and payment-related transactions.
• Maintaining, securing, and improving E-BDC.
• Preventing fraud, abuse, unauthorized access, and other security issues.
• Responding to support, privacy, and account requests.
• Complying with applicable legal and regulatory obligations.

5. How We Share Information

We do not sell your personal information.

We may share or disclose information when reasonably necessary to provide E-BDC services, including with trusted service providers that process information on our behalf.

These service providers may include infrastructure, database, authentication, hosting, payment processing, communication, security, and other technology providers.

For example, E-BDC may use Supabase for authentication and application data infrastructure and Paystack for payment processing where applicable.

We may also disclose information when required by applicable law, legal process, court order, or when reasonably necessary to protect the rights, property, security, or users of E-BDC.

6. Information You Choose to Make Public

Some E-BDC features allow you to publish information to other E-BDC users, including information associated with MarketHub posts, offers, and other marketplace interactions.

Information that you intentionally publish through public or marketplace features may be visible to other users of the service. You should not publish information that you do not want other users to see.

7. Data Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction.

E-BDC uses secure connections and access controls appropriate to the services provided. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain information for as long as reasonably necessary to provide the services, maintain account and business records, meet legal or regulatory obligations, resolve disputes, enforce agreements, prevent fraud, and protect the security of E-BDC.

When information is no longer required for these purposes, we take reasonable steps to delete or anonymize it, subject to applicable retention requirements.

10. Children's Privacy

E-BDC is intended for business and general users and is not directed toward children. We do not knowingly collect personal information from children in violation of applicable law.

11. Third-Party Services

E-BDC may rely on third-party service providers to provide infrastructure, authentication, hosting, payment processing, communications, security, and other functionality.

These providers may process information according to their own privacy policies and applicable agreements. We encourage users to review the privacy practices of relevant third-party services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to E-BDC, applicable law, or our data practices.

When we make changes, we will update the "Last updated" date shown at the top of this page.

13. Contact Us

If you have questions about this Privacy Policy, your personal information, or account deletion, contact:

Grandmark Technologies Ltd
E-BDC
Email: grandmarktech@gmail.com